Returns & Exchanges
At Oner Active, we want you to feel confident and empowered in your activewear. If your order isn't the perfect fit, you can return your items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place your unworn items with all original labels and tags into the original packaging or a sturdy alternative.
- 3.Ship It Back
Generate and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
